1-833-SNOW-TOW

(1-833-766-9869)

Privacy And Security

PERSONAL INFORMATION

STAR Towing collects personal information relating to you including such information as: your name, address, telephone number, e-mail address, and snowmobile identification. All billing and credit card information is collected by a third-party merchant services provider and is not given to STAR Towing nor is it stored anywhere in our control.  If you choose to enter future contests/giveaways offered my STAR Towing, we will collect some contact information from you in order to contact you in the event that you are eligible to win any of the prizes.

STAR Towing takes great care to ensure your personal information that is collected is not shared. Except as required by law, STAR Towing will not disclose, sell, rent, trade or otherwise transfer your personal information without your consent except where described below.

STAR Towing may be required to share your personal information in the following situations:

  • to dispatch a rescue team to your location to answer your call for service
  • to our legal counsel
  • to law enforcement authorities, if required by law
  • to a government agency which can oblige us to do so
  • to a person authorized by law
  • in emergency situations in which the life, health or safety of a person is in jeopardy
  • to all other persons authorized by law
  • to other third parties, where we have your consent or direction to do so
  • in response to a subpoena, warrant or other court order
  • when we believe in good faith that a law, regulation, subpoena, warrant or other court order requires it or authorizes us to do so or to respond to an emergency situation
  • to a third party in the event of a proposed or actual purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of STAR Towing.

    STAR Towing collects your personal data to better serve you. The data collected is used to:

    • Process and respond to your service needs
    • Verify your identity
    • Verify that you, and your snowmobile, and legal to be operating on the O.F.S.C trails
    • Answers your calls for service coming from STR (Snowmobile Trailside Rescue)
    • Inform you of upcoming events and promotions
    • Communicate with you and answer any inquiries you may have
    • Determine your eligibility for discounts
    • Administer surveys to better understand your needs and the ways in which we can improve and expand our services
    • Comply with legal obligations that we may have

    RETENTION OF PERSONAL INFORMATION

    STAR Towing will retain your personal information only for as long as necessary to offer the service it provides. After a period, your personal information will be destroyed except where required by law to keep certain information for a prescribed period of time.

    INTELLECTUAL PROPERTY

    TRADE-MARKS

    • The STAR Towing logo and slogans are protected under the copyright laws of Canada and are not to be copied, reproduced, or printed without prior written consent from STAR Towing.
    • STAR Towing has legal rights to all pictures on the STAR Towing website and any use of these pictures without prior written consent from STAR Towing is strictly prohibited and will be enforced.